Which platforms does Equinox Games support?
Equinox Games focuses primarily on PC Gaming, while developing suitable functions for both console and mobile gaming to provide our customers with a variety of entertainment on different devices.
Can I try games before I purchase it?
Free-trial periods are a very common event that occurs on release of brand new games and on special days. For majority of games a demo version is able to be downloaded and tested before the trial period ends.
How do Refunds work?
Equinox Games provides refunds to customers within 14 days of purchase as long as the hours played on the certain game does not exceed 2 hours. For Games that you have been banned in or violated Terms of Service, your ability to refund is revoked.
Are different languages supported?
All games within Equinox have the ability to convert language to whatever is desired.
Which currencies are accepted?
All major currencies are accepted, except for Russian Ruble as a respone to Russia invading Ukraine.
How can I get in contact with Customer Support?
You are able to reach us through customer service emails, and phone calls. Refer to CONTACTS page.
What is Equinox Gaming?
Equinox is a gaming company initially created to test newly formed games.
Are there discounts for games?
At special occasions, discounts are provided for a variety of things.
What's Equinox's plan for the future?
We hope to continue delivering games capable of being played at a competitive level while also branching out into different industries.